Categories
See All >
Track your order
Track Your Order
Thank you for shopping with Home and Heart Goods Shop! We want to ensure that you can easily track your order from the moment it’s placed until it arrives at your doorstep. Here’s how you can track your order:
How to Track Your Order
Order Confirmation Email:
- After you place your order, you will receive an order confirmation email containing your order number and details about your purchase.
Shipping Confirmation Email:
- Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will include a tracking number and a link to the carrier’s website for tracking your shipment.
Tracking Your Order:
- Click on the tracking link in your shipping confirmation email to view the status of your order.
- Alternatively, you can visit our website and go to the "Track Your Order" section, where you can enter your order number and email address to check the current status.
Order Confirmation Email:
- After you place your order, you will receive an order confirmation email containing your order number and details about your purchase.
Shipping Confirmation Email:
- Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will include a tracking number and a link to the carrier’s website for tracking your shipment.
Tracking Your Order:
- Click on the tracking link in your shipping confirmation email to view the status of your order.
- Alternatively, you can visit our website and go to the "Track Your Order" section, where you can enter your order number and email address to check the current status.
What to Expect
- Processing Time: Please allow 1-3 business days for order processing before tracking information is available.
- Delivery Updates: Once your order is in transit, the carrier will provide updates on its progress, including estimated delivery dates.
Issues with Tracking
If you encounter any issues while tracking your order, such as tracking information not updating or unexpected delays, please contact our customer service team for assistance:
We are here to help and will work to resolve any issues promptly.
Thank you for choosing Home and Heart Goods Shop! We appreciate your business and hope you enjoy your purchase.
